Mobile ERP: Business at the Palm of your Hand

What is Mobile ERP?

Mobile ERP is a powerful cloud-based system that allows businesses to access their ERP systems from anywhere and at any time, facilitating them to simplify operations, increase productivity, and improve customer service - all through mobile devices such as smartphones and tablets. It enables organizations to access, analyze, and manage their ERP systems from any location and at any time, allowing them to stay in touch with their customers and workers regardless of where they are.

Businesses struggle with real-time collaboration and data sharing that negatively impact output. Yet they also fight daily to survive, beat the competition, and achieve goals. A decline in productivity reduces the GDP or the economic output as a percentage of the number of people. So, you might wonder, 'How can a Mobile ERP app increase business productivity?'

Remote access to company ERP software via mobile devices can help businesses respond better. ERP softwares such as NetSuite connects departments by sharing information in a single dashboard. You can enter data, access real-time analytics, and approve/reject transactions on the go. Also, field agents can achieve much more when they have access to all the data at their fingertips. As a result, they can provide instant customer experiences and close more deals.

Mobile ERP: How Does It Work?

 

Mobile ERP is a convenient and comfortable way to access ERP systems without a desktop. One of the critical elements of Mobile ERP is that it connects to the cloud. A Mobile ERP app is also synced to an organization's ERP system. But how can ERP apps assist in the sales process?

Mobile ERP apps enable sales reps to open sale orders, digitalize customer signatures, and issue receipts. It also lets them take photos, upload them, and generate real-time reports. ERP software vendors such as KPI provide users with a wide range of applications, such as delivery, warehouse, Rental operations, POS, and attendance.

Along with accessing previous service call history, it also displays real-time information, opens new service calls, and handles warranties. Additionally, field technicians can also access field service records via the app.

Benefits of Mobile ERP

 

Businesses can benefit from Mobile ERP apps in several ways. They enable better service, greater productivity, and closer customer relationships. They are also an excellent tool for making faster, smarter, and better-informed business decisions.

Learn more about how mobile ERP can beenfit organizations:

1) Improved Decision-Making Speed and Accuracy

The centralized database provides real-time access to all relevant data. This allows you to identify roadblocks and supply chain disruptions to ensure everything is going as planned.

For example, you can see the elements that are performing well. Based on it, you can plan to adjust and get better results. This proves helpful in making appropriate, data-driven decisions and actions to resolve them.

2) Enhanced Teams Collaboration

ERP systems combine information from various departments into a single database. This makes collaboration between team members easier. In addition, sharing information benefits the entire organization as it helps bring all the right people on the same page.

For example, by leveraging the data, teams can do their tasks without waiting for a command to get the necessary information.

3) Cloud Storage

You can simplify business operations with cloud Mobile ERP apps. As a result, Mobile ERPs streamline processes without compromising operational effectiveness.

Storing data in a cloud includes easy accessibility, enhanced savings, and productivity. In addition, cloud-based ERP is easily deployable without significant investments in equipment or infrastructure.

For example, a sales rep can update the inventory stock and money received from the customer. This information will be stored in the cloud to be used by the different teams involved in this transaction.

4) Improved Personalized Service Quality

Employees using cloud ERP have instant access to critical and relevant information. This empowers them to resolve customer queries instantly.

On-the-spot personalization like customer digital signatures and online feedback forms improves customer experience significantly. This creates the foundation for building a long-term relationship with the brand.

This is what NetSuite offers. In addition, it works on mobile devices, which gives companies the freedom to have a mobile-first mindset. Since employees already have access to historical customer data, they can better assist them.

5) Business Agility

Data in separate silos are inefficient and prevent companies from better collaboration and progress. Mobile ERP apps help companies overcome inefficient silos. They simplify and streamline time-consuming onsite app implementations and tasks.

This results in improved agility & flexibility for the business. It also speeds up the process and makes it more affordable. In addition, this allows employees and stakeholders to feel more engaged and forge stronger relationships.

6) Promoting Business Partnerships

Last-minute sales orders and changes are always stressful for both the sales and inventory teams. Cloud-based ERP integrated and designed to meet your business needs can help you run a tight ship. For example, you can give vendors better lead times when using a mobile cloud ERP.

This leads to fewer last-minute orders that may strain your partnership. Also, they can receive payments on time as the finance department has the data of customer orders and fees due.

7) Enhanced Productivity

The ERP mobile app allows team members to access the application anytime, anywhere. This reduces downtime significantly. Additionally, employees can work at home with full access to all business functions. Using a Mobile ERP system simplifies the paperwork.

For example, this allows your team members to focus on more critical tasks, which results in increased productivity.

8) Streamlined Supply Chain

Mobile ERP streamlines your supply chain by keeping records of your inventory and suppliers. This tracks the activity of raw materials and finished products. You can also view the supply chain through the mobile app.

As NetSuite Mobile ERP collects information from all aspects of the supply chain, it gives a better understanding. With it, you can also see what you can do to optimize it with minimal changes. 

9) Greater Visibility

It can track the processes of many businesses across many sites and departments. So, you can plan inventory, marketing campaigns, and more to streamline business processes.

You have real-time insight into what is happening and the right action to take to grow your business. The Mobile ERP app collects data from many points. This provides valuable insights and real-time information.

10) Synchronization in Real-Time

It syncs with the system, and changes made in the app get updated in real-time. This eliminates the need for employees to enter data in the ERP system, regardless of where they are.

Recent information gets updated as soon as remote or offsite employees add data to the central database. Additionally, record changes for easy tracking and monitoring.

11) Accurate Data Capture & Better Data Quality

How much manual data can be entered daily? The chances of error, data loss, and duplicate entries are quite high. Any ERP system must receive data to function, so you could say it is only as good as its data. Mobile ERP apps allow you to collect data through the mobile app and record it into the ERP system. This gives the freedom to conduct any transaction on the spot.

By eliminating duplicate data and deleting redundant data, you can ensure that your data is clean and of high quality. Besides, there is no need to enter the data into the office system manually. As an outcome, you save time and money, and the process is more efficient.

 

Leveraging Mobile Tools with your Existing ERP

How do companies with a large remote workforce and employees on the ground manage their business seamlessly?

Companies with remote employees who work from home or manage a mobile workforce need Mobile ERP applications. ERP mobile apps help companies maintain business functions and gain a competitive edge.

Despite more organizations incorporating cloud Mobile ERP, they still face challenges with integration. However, Mobile ERP apps have the potential to transform an organization with a mobile workforce into one with innovation. And cloud Mobile ERP will become a "must-have" for any organization with a remote workforce. Using mobile apps and real-time communication drives companies forward. This influences how they manage and control their daily business operations.

 

Get Started with NetSuite

 

The hassle of documenting time, expenses, and other details is tough enough when you are working on the road. How about running your entire business from your smartphone?

With a KPI-developed Mobile ERP app, you can stay on top of everything you need from anywhere you are. The Mobile ERP app by KPI includes an extended process and is customizable to suit different business needs. You can build many extensions and integrate them with NetSuite with third-party integrations. NetSuite ERP modules enable customization of the platform to fit specific business requirements.

With NetSuite ERP modules, users from a wide range of industries can conduct business on the go. For example, a wholesaler or distributor can access inventory data on the road, and inform customers about their order's delivery as soon as they place an order. Likewise, a field service technician can access previous service records when performing service at a customer's location. That, in return, reduces waiting time and improves customer satisfaction.

KPI Field Sales App 

In today's workplace, workers are increasingly likely to spend time away from their desks or out of the office, but they still need to stay connected to their organizations. Thus, regardless of location, they expect access to email, the internet, and the ERP system via various devices.

Salespeople expect to handle purchase order approvals quickly, etc., even when they are in the office, on their phones and tablets. This is what Netsuite's Mobile ERP app is all about. The KPI Field Sales app allows salespeople to take orders using their mobile phones while on the field. 

KPI Field Service App 

Although some workers primarily work away from the office, they still need instant access to the system. For example, to deliver services to customers (such as field service engineers) or record data for tracking or billing purposes.

For this purpose, field service employees will need to register data as they work and need access to the information instantly. KPI Field Service mobile app is designed for service businesses to handle such situations,

1. NetSuite creates work orders and pushes them to the mobile app.
2. Next, the service engineer receives all the details in the mobile app.
3. The service engineer takes photos and records all these actions on the mobile app.
4. Finally, upon service completion, the customer provides feedback and a digital signature.

You can manage your business processes with KPI NetSuite. Moreover, you can access your business data anywhere, anytime.

Contact us to understand better how our Mobile ERP app works!